Complimentary Tracked Delivery on Orders $50+
All US orders of $50 or more automatically qualify for free tracked shipping via USPS Ground Advantage. Orders under $50 ship at a standard flat rate of $5.95.
1. Artisanal Fulfillment & Processing
Because our whipped body butters, herbal hair elixirs, and cold-pressed glow oils are handcrafted in fresh, small artisan batches without industrial chemical preservatives, each order is individually inspected and packaged with care in Bowie, Maryland.
- Standard Order Processing: 1–2 business days (Monday through Friday).
- Peak Holiday Seasons: 2–3 business days during high-volume holiday windows.
- Orders placed on weekends or major US holidays begin fulfillment on the following business day.
2. Domestic US Shipping Rates & Delivery Estimates
We partner primarily with the United States Postal Service (USPS Ground Advantage) to provide reliable, secure, and fully tracked delivery to all 50 states, PO Boxes, and APO/FPO military addresses.
| Order Subtotal | Shipping Method | Estimated Transit Time | Rate |
|---|---|---|---|
| $50.00 & Over | USPS Ground Advantage (Tracked) | 3–5 Business Days | FREE |
| Under $50.00 | USPS Ground Advantage (Tracked) | 3–5 Business Days | $5.95 Flat |
3. Real-Time Tracking & Notifications
Once your shipping label is generated and scanned by the carrier, you will automatically receive a dispatch confirmation via email (and SMS if mobile opted-in). This message contains your official 22-digit USPS tracking number and a direct tracking link to follow your package from our studio to your doorstep.
4. Warm-Weather Care for Whipped Body Butters
Our signature Botanical Bliss Whipped Body Butter and Chebe Hair Butter are made exclusively with 100% pure, raw, unrefined African Shea butter, rich Cocoa butter, and cold-pressed botanical oils. We never add synthetic chemical stabilizers, petroleum, or artificial hardening waxes.
Pure natural shea butter naturally softens at temperatures above 85°F (29°C). In warmer months or warm delivery trucks, your whipped butter may soften or settle during transit.
What to do if melted: Do not worry! The beneficial fatty acids, vitamins (A, E, F), and deep hydrating properties remain 100% intact. Simply place the sealed jar in a cool room or inside your refrigerator for 20–30 minutes until it re-solidifies into a rich, velvety balm.
5. Address Accuracy & Secure Delivery
Please double-check your shipping address, including apartment, suite, or unit numbers, prior to completing checkout. If you notice an error in your shipping details, contact us immediately at [email protected] or text/call (301) 300-4532 before your parcel is collected by the carrier.
Need Help With Your Shipment?
Our client care concierge is here to assist you with tracking lookups, expedited inquiries, or custom gift orders.